MCP Connector: How PSOhub works with ChatGPT, Claude and more

Published: 8 October 2026

Audience

Admin
Controller

Objective

Understand what the MCP Connector is, how it lets AI assistants such as ChatGPT and Claude work with your PSOhub data, and what to consider before you connect.

Introduction

The MCP Connector lets you connect an AI assistant of your choice, such as Claude or ChatGPT, to your PSOhub environment. Once connected, you can ask questions about your projects, hours, budgets, and invoices in plain language. Your AI assistant looks up the answers in PSOhub.

MCP stands for Model Context Protocol. It is an open standard that AI assistants use to connect to applications like PSOhub. In PSOhub, you manage the connector under AI Insights.

The MCP Connector gives your AI assistant access to your data. The answers, summaries, and charts themselves are created by your AI assistant, not by PSOhub.

How does the MCP Connector work?

Connecting PSOhub to an AI assistant happens in three stages:

1. Your organization enables the connector
A PSOhub Administrator enables the connector once for the whole organization in Settings > Organization > AI Insights.

2. Connect your own LLM account
Each user adds PSOhub as a connector in their AI assistant and signs in with their own PSOhub account. PSOhub asks you to approve access before any data is shared

3. Ask questions to your LLM
When you ask a question, your AI assistant uses the connector to look up the data it needs. It then works out the answer and presents it as text, a table, or a chart. Some answers come directly from PSOhub, such as a count of approved timesheets. Others are calculated by your AI assistant from the data it retrieves, such as the percentage of budget used across several projects.

📌 Note: Charts and reports created by your AI assistant stay in your AI assistant. They are not saved as reports in PSOhub.

Who can use the MCP Connector?

Users with Admin or Controller access can use the MCP Connector once an Admin has enabled it for the organization.

The connector works with your own PSOhub permissions. Your AI assistant can only see the data your account can already see in PSOhub. Connecting never gives you extra access.

Your AI assistant may have its own requirements too. To add PSOhub, you need to be able to add a custom connector in your AI assistant. In a managed company workspace, your workspace owner may control who can do this.

What can you ask about?

With Agentic AI insights, included on all PSOhub plans, the MCP Connector has read access to your PSOhub data. Your AI assistance can look up and summarize information, but it cannot create or change anything in PSOhub.

Write access, which lets your AI assistance create and update data such as time entries and projects, is only available through the Agentic AI Actions add-on.

You can ask about:

People and organization: employees, business units, and project roles
Projects and quotes: project details, stages, and project members
Customers: companies, contacts, and addresses
Time, tasks, and expenses: time entries, tasks, expenses, and calendar events
Contracts and budgets: contract totals, budgets, retainers, and installments
Invoicing: invoices, invoice lines, and taxes
Products: products, product categories, and price lists
Capacity and planning: capacity, absence, and resource planning

Here are a few examples of questions you can ask:

"Use the PSOhub connector to show which active projects have used more than 80% of their budget."
"How many hours were booked on project [project number], and by whom?"
"Create a bar chart of budget used for my active projects, highest first."

How can you get reliable answers?

AI assistants can make mistakes, especially when they calculate totals from many records. These habits help you get accurate answers:

Mention PSOhub in your question. For example, start with "Use the PSOhub connector to…" so your AI assistant knows where to look.
Ask for all results. Long lists can span several pages, so ask your AI assistant to retrieve every page.
Separate missing values from zero. A project with no budget entered is not the same as a project with a budget of zero.
Keep currencies apart. Do not let your AI assistant combine amounts in different currencies without a confirmed conversion.
Check important figures in PSOhub. Always verify results before you rely on them for invoicing, financial, or HR decisions.

💡 Tip: If an answer looks surprising, ask your AI assistant to explain which fields it used and how it calculated the result.

What happens to your data?

When your AI assistant retrieves data through the MCP Connector, that data is sent to your AI provider. It is then processed under the provider's terms and privacy policy, not PSOhub's.

Before you connect:

Check your AI provider's settings for data retention, model training, and hosting region.
Make sure your organization allows PSOhub data to be shared with the AI provider you use.
Keep in mind that PSOhub may contain personal information about your employees, customers, and contacts.

PSOhub logs connector requests, such as the time, the user, and the type of data requested, for security and support. These logs are kept for 30 days.

You can disconnect at any time in your AI assistant's settings. An Administrator can also disable the connector for the whole organization in PSOhub. Disconnecting stops new access, but it does not delete data that was already shared with your AI provider.

⚠️ Important: Enabling and using the MCP Connector means you agree to the PSOhub AI Insights Terms of Use. Read the AI Insights Terms of Use before you connect.

Which AI assistants can you connect?

The MCP Connector works with AI assistants that support custom connectors through MCP. PSOhub supports Claude and ChatGPT, and step-by-step setup guides are available for both.

Other AI assistants that support MCP may also work, but PSOhub does not test or support them.

The options in your AI assistant can differ by plan and workspace type. If an option is missing, check your AI provider's documentation or ask your workspace owner.

Next Steps

✅ Connect Claude to PSOhub
Enable the connector, add PSOhub in Claude, and check your connection with a first question.
How to connect Claude to PSOhub

✅ Connect ChatGPT to PSOhub
Enable the connector, add PSOhub in ChatGPT, and check your connection with a first question.
How to connect ChatGPT to PSOhub