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How to Set Up a Business Unit in PSOhub

Learn how to create and configure business units to reflect your organizational structure in PSOhub

Published: 1 June 2026

Audience

  • Admin

Objective

This article explains how to set up business units in PSOhub, including how to create your unit structure, add users, assign a team lead, and move users between units.

Prerequisites

Eligible access
        You must have Admin user access in PSOhub.

How to View Your Default Business Unit

 📌 Note: When your organization is created in PSOhub, your organization name is set up             as the top-level business unit by default. All additional business units are created                       beneath it.

Steps

  1. Click the Gear icon in the main menu to open Settings.
  2. Select Organization.
  3. Navigate to the Business Units tab.
  4. Click your organization's name to view its properties. The table below describes the fields in the Business Unit dialog box in the General tab:
Field Description
Business Unit Name Displays your organization name by default. You can edit this name if needed.
 Utilization Target %   Displays the target utilization percentage for your organization as a                whole.
Is Legal Entity Checked by default for your organization as a legally registered entity that operates independently for legal, financial, or tax purposes.
Projects and Templates Can Only Be Linked to Legal Entities Check this box if you do not want associated projects and templates linked to child business units.
Exclude from Utilization Report Check this box if you do not want your organization's booked time included in utilization reporting. 
Use Existing Financial Integration Leave blank if you are not connecting to a financial solution. If you are connecting, finalize your business unit structure first, then return here to select the integration. If already connected, select your financial integration here.
Inherit Financials to Child Business Units Checked by default. All child business units inherit the financial settings of the parent. Uncheck this to allow individual business units to connect to their own financial software independently.
Team Lead Approval for Hours Enabling allows you to configure team lead approval for your business unit and corresponding child business units. 
Project Manager Approval for Hours Enabling allows you to configure project manager approval for your business unit and corresponding child business units. 

How to Create a New Business Unit

 📌 Note: You can build your organizational structure by adding child business units under           your top-level unit. Use these to represent teams, departments, legal entities, or any               other grouping that reflects how your organization operates.

Steps

  1. On the Business Units tab, click the + button next to the business unit you want to create a child unit under.
  2. In the Add New Business Unit dialog box that appears, complete the fields below. Click Save when finished.
Field Description
Name Enter the name of the new business unit.
Is Legal Entity   Enable this option if the business unit is a legally registered organization    or company that operates independently for legal, financial, or tax              purposes.

  Leave this unchecked for internal departments, teams, regions, or                operational groups that are not separate legal organizations.
Add Users to Business Unit Select the team members belonging to this business unit.
Utilization Target %   Displays the target utilization percentage for the business unit.
Exclude from Utilization Report   Check this box if you do not want this business unit's booked time                    included in utilization reporting.
Use Existing Financial Integration If the parent business unit has Inherit financials enabled, this field is    not editable and will inherit the parent integration automatically.
Team Lead Approval for Hours   Enabling allows you to configure team lead approval for your business        unit and corresponding child business units. 
Project Manager Approval for Hours   Enabling allows you to configure project manager approval for your              business unit and corresponding child business units.

 📌 Note: In the Business Units tab, the parent business unit displays an expand/collapse               chevron on the left. Click the chevron to show or hide the associated child business                   units. 

    How to Add Users to a Business Unit

    Steps

    1. Click on the business unit in the Business Units tab.
    2. Click Add users.
    3. Select the users you want to add. Only users not already assigned to this business unit are shown.
    4. Click Save. The selected users are confirmed as members of the business unit.

    ⚠️ Important: A user can only belong to one business unit. Adding a user to a new                            business unit will move them from their current one.

    How to Assign a Team Lead to a Business Unit

    Steps

    1. Click on the business unit in the Business Units tab.
    2. Click Assign Team Lead.
    3. Select the user you want to assign as team lead.
    4. Click Save. The team lead is displayed with a visual indicator in the member list.

    ⚠️ Important: A team lead cannot be moved to another business unit until they have first            been removed as team lead.

    How to Move a User to a Different Business Unit

    Steps

    1. Click on the business unit you want to move the user to.
    2. Click Add users.
    3. Select the user from the list. Users from other business units will appear here.
    4. Click Save. The user is moved to the new business unit and removed from their previous one automatically.

    Result

    Your business unit structure is created and configured in PSOhub. Users are assigned to their respective units, and a team lead is designated where applicable. Projects and invoices created for a business unit will use its configured settings.

    Next Steps

    Configure custom invoice settings for a business unit
            Set up unit-specific invoice details including logo, address, tax number, and layout.
             How to Create Custom Invoice Settings for Business Units

    Connect a financial integration to your business unit
            Link your accounting solution to the correct business unit to keep financial data in sync.
             How to Integrate Your Business Unit(s) to a Financial Software

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