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Canceling Your PSOhub Subscription: What You Need to Know

Understand what happens to your account, access, and data when you cancel your PSOhub subscription

Published: 1 June 2026

Audience

  • Admin

Objective

Understand the key implications of canceling your PSOhub subscription, including when cancellation takes effect, what happens to your data, and what alternatives are available before you proceed.

Introduction

Canceling your PSOhub subscription is a permanent action with consequences for your team's access and your organization's data. Before proceeding, it is important to understand exactly what will happen and when — and to consider whether an alternative, such as reducing users or switching to a lower-priced plan, might better meet your needs.

Who Can Cancel a Subscription

Only a user with Admin privileges on the PSOhub account can cancel the subscription. If you do not have Admin access, contact your PSOhub administrator.

When Cancellation Takes Effect

Cancellation does not take effect immediately. Your subscription will remain active until the end of your current billing period — specifically, the day before your usual renewal date.

You and your team will retain full access to PSOhub until that date.

What Happens to Your Data

🚨 Warning: All data associated with your PSOhub account will be permanently deleted              the day after cancellation. This includes projects, contracts, time entries, invoices, and          all other records. This action cannot be undone.

If you need to retain your data after cancellation, export it before your subscription ends using PSOhub's OData Feed.

📌 Note: See PSOhub OData Reference for guidance on how to access and export your              data via the OData Feed.

Alternatives to Cancellation

If cost or usage is the reason for canceling, consider these options before proceeding:

Reduce your number of users Remove inactive or former team members from your account to lower your subscription cost without losing access to your data or projects.

Switch to a lower-priced plan Downgrading to a plan that better fits your current team size or usage may be a more cost-effective solution.

To explore these options, contact the PSOhub support team via Live Chat.

Next Steps

Cancel your subscription
If you have reviewed the above and are ready to proceed, follow the steps to cancel your PSOhub subscription.
Cancel your PSOhub account: How to cancel your subscription in PSOhub

Export your data before canceling
Use the OData Feed to export your organization's data before your subscription ends.
PSOhub OData Reference

Manage your subscription settings
Update billing details, payment methods, or download invoices before you cancel.
Manage your subscription in PSOhub

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