Overdue Invoices: What They Are and How to Manage Them in PSOhub

Published: 1 June 2026

Audience

Admin
Controller
Project Manager

Objective

This article explains what overdue invoices are in PSOhub, how the platform identifies and surfaces them, and how you can use the available tools to monitor and act on outstanding payments.

Introduction

An overdue invoice is any invoice that has passed its payment due date without being marked as paid. In PSOhub, the due date is calculated based on the Due Days Invoice setting configured at the project level. Once that date has passed and the invoice status remains unpaid, PSOhub flags the invoice as overdue.

Managing overdue invoices is a key part of keeping your project financials healthy. Left unaddressed, overdue invoices affect cash flow, distort your revenue reporting, and can delay project closure.

PSOhub gives you visibility into overdue invoices directly within the platform so you can identify, follow up, and resolve outstanding payments without switching tools.

How PSOhub Determines an Invoice is Overdue

PSOhub uses two fields to determine whether an invoice is overdue:

Due Days Invoice — set at the project level, this defines the number of days after the invoice date before payment is due
Expiration Date — set on the individual invoice, this is the calculated due date based on the Due Days Invoice value

If the invoice has not been marked as Paid by the expiration date, PSOhub triggers an alert and/or notification to let you know. There is no separate overdue status or dedicated overdue view — the notification is your signal to log in and take action.

📌 Note: The Due Days Invoice setting can be configured at the organization level in Invoice Settings as a default, and overridden at the project level. If neither is set, PSOhub cannot calculate an expiration date and will not send overdue alerts.

Invoice Statuses in PSOhub

Understanding invoice statuses helps you interpret what you see in the invoice overview.

Status	What it means
Draft	The invoice has been created but not yet sent to the customer
Sent	The invoice has been sent and is awaiting payment
Approved	The invoice has been approved internally but not yet sent
Paid	Payment has been received and the invoice has been marked as paid

📌 Note: Overdue is not a separate invoice status in PSOhub. An invoice becomes overdue when its due date passes, and its status has not been updated to Paid. You need to manually mark invoices as Paid once payment is received.

How to Identify Overdue Invoices in PSOhub

When an invoice passes its due date without being marked as Paid, PSOhub alerts you via an in-app notification and/or email — depending on your notification settings.

When you receive an alert, log in to PSOhub and navigate to the Invoices tab of the relevant project to review the invoice and take action.

What to Do When you Receive an Overdue Invoice Alert

When you receive an overdue invoice alert, log in to PSOhub and navigate to the Invoices tab of the relevant project to review the invoice and take action.

The actions available to you depend on the situation — you may need to resend the invoice, mark it as paid once payment is confirmed, or create a credit note if the invoice needs to be cancelled or corrected.

See the related how-to articles below for step-by-step instructions on each of these actions.

Get Notified When an Invoice Becomes Overdue

PSOhub can alert you automatically when an invoice passes its due date. This removes the need to manually check for overdue items and ensures you can act quickly when a payment is late.

To enable overdue invoice notifications:

Go to your profile and click the Notifications tab.
Find the Invoice section.
Enable the toggle next to An invoice is overdue.

Two notification channels are available — the left toggle controls in-app notifications, and the right toggle controls email notifications. You can enable either or both, depending on how you prefer to be notified.

What the Notification Looks Like

Once enabled, PSOhub sends a daily in-app notification when invoices are due or overdue on your projects. The notification appears in your My notifications panel under the bell icon in the main menu, with the title Invoices that are due today or overdue for your projects and the message:

There are invoices that are due today or are overdue for payment. Please log in to PSOhub to see these and take action where needed.

From the notifications panel, you can mark individual notifications as read by clicking the checkmark icon, delete them using the bin icon, or click Mark all as read and Delete all at the bottom of the panel. To manage which notifications you receive, click Manage my notifications from the same panel.

If you have the email toggle enabled, PSOhub also sends an email from mailvan@psohub.com with the subject Invoices that are due today or overdue for your projects. The email prompts you to log in to PSOhub and take action. You can manage or unsubscribe from email notifications at any time using the link at the bottom of the email.

💡 Tip: Each user manages their own notification settings. If your team needs consistent alerting on overdue invoices, ask each Project Manager to enable this toggle in their own notification settings.

How Overdue Invoices Affect Your Reporting

Overdue invoices appear in PSOhub's financial reporting as amounts that have been invoiced but not yet paid. This affects:

Cash flow visibility — amounts show as receivable but not collected
Project financial status — projects with outstanding invoices may appear open even if delivery is complete
Revenue recognition — depending on your accounting setup, overdue invoices may affect recognized revenue figures

Keeping your invoice statuses up to date in PSOhub ensures that your reports reflect the actual financial state of your projects.

Next Steps

✅ Mark an invoice as paid
Update the status of a paid invoice to keep your financial reporting accurate.
How to Mark an Invoice as Paid in PSOhub

✅ Create a credit note
Learn how to cancel or correct an invoice by creating a credit note in PSOhub.
How to Create a Credit Note in PSOhub