Backlog Report: How to Track Unassigned Resource Demand in PSOhub

Published: 1 June 2026

Audience

Admin
Resource Manager

Objective

Understand what the Backlog report is in PSOhub, what it shows, and how it helps you track unassigned resource demand so you can anticipate staffing needs before they become blockers.

Introduction

The Backlog report in PSOhub gives you visibility into hours that have been planned by role but not yet assigned to a specific resource. It answers a question that resource managers face every week: which roles do we still need to staff, on which projects, and when?

By bringing this information into a single overview, the Backlog helps you anticipate upcoming resource needs across your portfolio, rather than discovering gaps only when a project is about to start.

The Backlog report sits within the wider Resource Management module, alongside Project Resource Planning, Capacity Management, and the Utilization Report. Together, these tools give Admins and Resource Managers a complete picture of demand, capacity, and assignment.

How the Backlog fits into Resource Management

Resource planning in PSOhub typically follows a logical sequence: work is budgeted on a contract line by role, then planned over time, and finally assigned to a specific resource.

The Backlog focuses on the gap between the second and third step. It shows the planned, role-based demand that has not yet been converted into a named assignment. This is useful in several scenarios:

A project manager has budgeted hours for a role on a project but does not yet know who will deliver the work.
A project is in an early stage where roles are known but the team is not finalized.
A long-running project has future months that still need to be staffed.

By making this demand visible, the Backlog helps Resource Managers plan ahead, rebalance workloads, and identify roles that may need additional hiring or reallocation.

Viewing the Backlog Report

The Backlog report is found under Resources > Backlog in the main menu. Access is restricted to users with the Admin or Controller access level, in line with the rest of the Resource Management module.

The overview can be displayed at a Year or Rolling view, and broken down by Month, Week, or Day. This flexibility helps you switch between a long-range planning view and a more detailed short-term view depending on the question you are trying to answer.

Filtering the Backlog Report

You can refine the Backlog report to focus on the demand that is most relevant to you. The available filters are:

Role — narrow the list to one or more specific roles.
Business unit — focus on a single team, department, or region.
Customer or project — search for demand linked to a specific account or project.
Project stage — choose which project stages to include in the overview.
Only show projects with planned hours — hide rows where planned hours have not yet been distributed across a time period.

The Project stage filter is particularly useful when reviewing the Backlog. Unchecked stages are still included in the total planned hours but are not shown in the list view, which is helpful for excluding closed or archived projects from your day-to-day planning view.

Using the Backlog Report

The Backlog report is designed to lead directly to action. When you hover over a row, two icons appear. Click the person icon — Schedule a resource for this role — to open the scheduling view.

From there, you can see available resources with the matching role, their remaining capacity, and their business unit. Assign the required hours to a specific person, which removes the demand from the Backlog report and moves it into the assigned resource plan.

This connection between demand and assignment means the Backlog report is not just a report. It is a working tool for turning planned, role-based demand into concrete resource assignments.

Next Steps

✅ Request resources using the Backlog
Take action on the unassigned demand in your Backlog report by requesting and scheduling the right resources.
How to request resources using the Backlog

✅ Understand your project planning options
Learn how project hours are planned by role, which is what creates the demand visible in the Backlog report.
Project Resource Planning: Understanding your planning options in PSOhub

✅ See the bigger capacity picture
Compare upcoming demand against your team's available capacity to anticipate bottlenecks before they happen.
Capacity Management: What it is and how it works in PSOhub