Published: 1 June 2026
Audience
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Admin
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Resource Manager
Objective
This article explains how to define resource capacity in PSOhub by configuring working hours, utilization targets, and custom schedules. Accurate resource capacity settings ensure that Capacity Management reflects each team member's true availability.
Prerequisites
You must have Admin or Resource Manager access in PSOhub. Users must already be created in the system before you can edit their capacity settings.Steps
- Navigate to Settings and select User Management.
- Click Users and select the user from the list.
- Open the Capacity tab.
- In the Working Days section, enter the number of hours the user works on each day of the week. Set non-working days to 0.
- Click Update Capacity and select the week the new hours should take effect.
- Click Update.
📌 Note: PSOhub recalculates the user's weekly and monthly capacity from the selected week onward. Weeks before that date are not affected.
Result
The user's resource capacity is updated in PSOhub from the selected week. Their availability is automatically reflected in Capacity Management.
Troubleshooting
Why does the capacity table still show old values after I clicked Update?
Refresh the page. Capacity recalculation runs in the background and may take a moment to display.
The resource is showing as over-capacity even though I updated their hours.
Check whether planned hours — such as resource planning assignments or scheduled absences — exceed the newly configured capacity. Reducing planned hours or spreading work across additional weeks will resolve the conflict.
Frequently Asked Questions
If an employee takes a holiday or absence, do I need to reduce their capacity?
No. Capacity is always based on the user's Working Days and Hours per week settings. Holidays and absences are added as planned hours in Capacity Management and do not reduce the user's configured capacity.
What is the difference between capacity and planned hours?
Capacity is the maximum number of hours a user can work based on their schedule. Planned hours represent work assigned through contract lines, tasks, internal projects, holidays, or absences.
What happens if a user's working hours change mid-year?
Update their schedule in the Working Days section, then click Update Capacity and select the week the change takes effect. PSOhub recalculates capacity from that week onward.
How do I configure a user who works only two or three days per week?
Set any non-working days to 0 hours in the Working Days section. Then click Update Capacity and select the first week the schedule applies.
Can I apply more than one weekly override?
Yes. You can apply multiple overrides — for example, to manage phased returns, seasonal workload changes, or temporary reductions followed by a return to standard hours.
Next Steps
✅ Get started with Capacity Management
Learn how Capacity Management works in PSOhub and what it shows you about your team.
Getting Started with Capacity Management
✅ Plan your project team using capacity data
Use capacity insights to assign work and scale your team across active projects.
Using Capacity Management to Plan and Scale Your Project Team