Skip to content
English
  • There are no suggestions because the search field is empty.

How to Send an Email from a Project

Learn how to send an email directly from a project and track it in your activity feed

Published: 1 June 2026

Audience

  • Admin

  • Controller

  • Project Manager

Objective

This article explains how to send an email from a project in PSOhub, connect your email account, and track sent emails in the project activity feed.

Prerequisites

 You have Admin, Controller, or Project Manager access in PSOhub.

The project you want to send from already exists in PSOhub.

The recipient exists as a contact in PSOhub.

You have a Google or Outlook account available to connect  or already connected

Steps

Connect your email account

  1. Open the project in PSOhub.
  2. In the right side panel, click the Send Email icon. 
  3. Select your email provider: Google or Outlook.
  4. Click Continue to authorize PSOhub to access your account.
  5. Review the confirmation pop-up and click Confirm to complete the connection.

📌 Note: You only need to connect your email account once. After the initial setup, clicking Send Email opens the email composer directly.

Send an email

  1. In the email composer, select an existing PSOhub contact as the recipient.
  2. Enter a subject and compose your message.
  3. Click Save to send the email.

Result

The email is sent to the selected contact. It appears in:

  • The Activity feed of the project in PSOhub
  • The Sent folder of your connected Google or Outlook account
  • The Activity feed of the related CRM deal (as a notification that an email was sent)

📌 Note: The full content of the email is only visible at the project level. The CRM deal                    activity feed shows a notification only, not the email body.

⚠️ Important: Replies to sent emails do not appear in the activity feed of the project or                the related CRM deal. You will need to check your email account directly for replies.

Troubleshooting

The Send Email icon is not visible in the left side panel.
Confirm that you have Admin, Controller, or Project Manager access. Team Members and other roles may not have access to this feature.

I cannot find the contact I want to email.
The recipient must exist as a contact in PSOhub before you can select them in the email composer. Add the contact first, then return to the project to send the email.

My email account is not connecting.
Ensure you are using a supported provider (Google or Outlook) and that you are logged into the correct account when authorizing access. If the issue persists, disconnect and reconnect your account.

Frequently Asked Questions

Can I send an email to someone who is not a PSOhub contact?
No. The email composer only allows you to select existing contacts in PSOhub. Add the recipient as a contact first before sending.

Can I send emails from multiple projects using the same email account?
Yes. Once your email account is connected, you can send emails from any project without reconnecting.

Will replies appear in PSOhub?
No. Replies to emails sent from PSOhub do not appear in the project or CRM deal activity feed. Check your Google or Outlook inbox directly for any replies.

Next steps

✅ Add a contact in PSOhub
Create a new contact so they are available to select when sending emails from a project.
Add a contact in PSOhub

✅ Understand the project activity feed
Learn what is tracked in the activity feed and how to use it to monitor project communication. Understanding the project activity feed in PSOhub

Related Articles