Published: 1 June 2026
Audience
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All Users
Objective
This article explains how to sign in to PSOhub using Single Sign-On (SSO) with your Google or Microsoft account, what is required before you can use SSO, and how to resolve common login issues.
Prerequisites
The following conditions must be met before signing in with SSO. They apply to both Google and Microsoft accounts:
PSOhub account is active
You already have an active PSOhub account.
Invitation and activation complete
You have accepted your invitation email and completed activation of your login.
Matching email address
Your PSOhub email address matches your Google or Microsoft account email exactly.
📌 Note: SSO cannot be used to create new users automatically. Administrators must first invite users into PSOhub before they can sign in with SSO.
⚠️ Important: If an administrator deactivates a user in PSOhub, that person will no longer be able to log in, including through SSO.
How to Sign in with Google SSO
Steps
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Use this option if your organization uses Google Workspace or you have a personal Gmail account.
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Go to the PSOhub login page and click Login via Google.
- Select your Google account from the list or enter your Google credentials.
- Complete Multi-Factor Authentication (MFA) if prompted. PSOhub opens automatically once authenticated.
How to Sign in with Microsoft SSO
Steps
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Use this option if your organization uses Microsoft 365, Outlook.com or Azure AD.
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Go to the PSOhub login page and click Login via Microsoft.
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Select your Microsoft, Work or School account.
- Complete Multi-Factor Authentication (MFA) if prompted. PSOhub opens automatically once authenticated.
📌 Note: The first time someone in your organization uses Microsoft SSO with PSOhub, Microsoft may show an Approval required screen. This means your Microsoft 365 or Azure AD administrator must approve PSOhub before it can be used with SSO in your organization.
⚠️ Important: If you see the Approval required screen, click Request Approval and enter a short justification or contact your IT administrator and ask them to approve PSOhub in Microsoft Entra. Once approved, you and other users in your organization can sign in with Microsoft SSO without seeing this screen again.
Result
You are signed in to PSOhub using your Google or Microsoft account. SSO is optional. You can also sign in at any time using your PSOhub email address and password.
FAQs
Can I still sign in using my PSOhub password?
Yes. SSO is optional. You can always sign in using your PSOhub email address and password.
Do I need to enable SSO for my organization?
No. SSO is available automatically for all users. Administrators do not need to enable it in the organization settings.
Can SSO be used to create new users automatically?
No. Administrators must first invite new users in PSOhub. Once the user activates their login via the invitation email, they can sign in through Google or Microsoft.
Does PSOhub support Multi-Factor Authentication (MFA)?
Yes. If MFA is enabled on your Google or Microsoft account, it applies automatically when you sign in to PSOhub. If MFA is also enabled on your PSOhub login, you will be prompted to complete both.
Does PSOhub store my Google or Microsoft password?
No. Authentication happens entirely through Google or Microsoft. PSOhub never stores your Google or Microsoft credentials.
Can administrators enforce SSO-only login for their organization?
No. Users can always sign in using either SSO or their PSOhub email and password.
Troubleshooting
I'm seeing "Authentication Failed!"
Your Google or Microsoft email does not match your PSOhub login email. Check your email address in My Account or ask an administrator to update it.
I'm seeing "Session Expired" when I try to log in.
Your login token timed out or your session was interrupted. Close the login window, return to the PSOhub login page, and sign in again via SSO.
I'm seeing "Approval required" when signing in with Microsoft.
Your organization uses Azure Active Directory with admin-controlled app consent. Submit an approval request or contact your IT administrator to approve PSOhub in Microsoft Entra.
My login keeps redirecting between PSOhub and Google or Microsoft.
This can happen if your SSO permissions were revoked or corrupted. Remove PSOhub access from your Google or Microsoft account permissions, then click Login via Google or Login via Microsoft again to reconnect.
I removed PSOhub from my Google or Microsoft account permissions. How do I fix it?
Click Login via Google or Login via Microsoft again and grant access when prompted.
What happens if a user is deactivated in PSOhub?
Deactivated users cannot access PSOhub through SSO or password login until an administrator reactivates them under Settings > User Management.
What happens if a user is deactivated on Google or Microsoft SSO?
The user will be unable to sign in to PSOhub using their Google or Microsoft credentials. However, they can still sign in using their PSOhub email address and password, as long as their PSOhub account remains active.
Need more help?
If you have followed the steps and troubleshooting guidance above but still cannot sign in, contact the PSOhub support team via Live Chat. The support team can verify your account and ensure your SSO setup is working correctly.
Next Steps
✅ Set up Two-Factor Authentication
Add an extra layer of security to your PSOhub account by enabling 2FA alongside SSO.
Two-Factor Authentication: How to Set up and Manage 2FA in PSOhub