Resource & Capacity Report: What Does It Show in PSOhub?
Understand what the Resource & Capacity report covers and how to use it to monitor team utilization, bandwidth, and billability
Audience
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Admin
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Controller (Resource Manager)
Objective
This article explains what the Resource & Capacity report shows in PSOhub, what each section covers, and how the data helps you monitor team performance and plan capacity across your organization.
Introduction
The Resource & Capacity report gives Admins a complete view of how your team's time is being used across the organization.
It brings together utilization rates, revenue over time, time distribution, and individual performance rankings — so you can identify capacity gaps, spot underutilized resources, and make more informed decisions about workload and planning.
Navigate to Reports in the top navigation menu and select Resource & Capacity to open the report.
📌 Note: The Resource & Capacity report is visible to Admins and Controllers only. It is not available to Project Managers, Team Members, or Sales Reps.
Keeping the Report Data Current
The report header shows the date and time the data was last refreshed. Two actions are available in the top right corner of the report.
Update Data
Click Update data to refresh the report with the latest information from your organization. A progress modal appears showing four steps: Preparing, Updating Cards, Updating Charts, and Finalizing. When all steps are complete, the modal confirms Dashboard Updated Successfully! Click Close to return to the report.
💡 Tip: Click Update data before reviewing the report to make sure you are working with the most recent figures.
Create Snapshot
Click Create Snapshot to save a point-in-time image of the current report. PSOhub generates the snapshot and downloads it automatically as a PNG file to your device.
📌 Note: The snapshot is saved as a PNG file named with the report date and time. It is downloaded directly to your browser's default download location.
Overview Tiles
The Overview section at the top of the report displays five key metrics across your organization.
| Tile | Description |
|---|---|
| Target Utilization | Shows the organization's current utilization percentage against the defined target. A value displayed in orange indicates the team is below target. Utilization is calculated as: time booked on external projects ÷ (hours per week × weeks to date) × 100. Internal projects, vacation time, and absences are excluded from this calculation. |
| Vacation Days Left | Shows the total number of paid vacation days remaining across the organization for the year. |
| Absence Days | Shows the total number of days booked as absent across the organization. |
| Internal Days | Displays the total number of days worked on projects marked as Internal. |
| Days Spent on Projects | Displays the total number of days consumed on external (non-internal) projects. |
Revenue Last 24 Months
This section shows a month-by-month breakdown of revenue generated across your organization over the past 24 months.
Each cell displays the total revenue for that month, giving you a rolling view of financial performance over time. Use this section to identify seasonal patterns, track growth trends, and compare recent months against the same period in prior years.
Resource Time Management
The Resource Time Management chart shows how your team's hours are distributed across different time categories throughout the year.
The chart breaks hours down into four categories — Absence, Internal, Holiday, and Project — displayed as a stacked bar chart per month. This gives you a clear picture of how available capacity is actually being used and where time is spent on non-billable or non-project activity.
Resource Performance
The Resource Performance section provides two ranked views of individual resource performance.
Top 10 Most Billable
Ranks your top ten resources by the total billable value they have generated. Each resource is shown as a horizontal bar chart making it easy to compare relative contribution at a glance. Use this view to identify your highest-revenue contributors.
Top 10 Highest Utilization
Ranks your top ten resources by utilization rate. For each resource, the table shows planned hours, hours used, total value, and utilization percentage. This helps you identify which team members are operating at or above capacity and whether workload is distributed evenly across the team.
Next Steps
✅ Explore team utilization in more detail
Get a broader view of resource allocation and efficiency across your entire organization.
Utilization report in PSOhub
✅ Review project health and budget burn
Use the Project Portfolio report to see how active projects are drawing on your team's capacity. Project Portfolio report in PSOhub
✅ Plan resource capacity across projects
Assign work based on availability and ensure your team is effectively utilized.
Project Resource Planning in PSOhub