Published: 1 June 2026
Audience
- Admin
- Controller
Objective
This article explains how to use the Completion Check in PSOhub to identify team members with incomplete timesheets and send reminders to prompt submission.
Prerequisites
You must have Admin or Controller access in PSOhub. If you have Controller access, you must be the assigned Team Lead for a business unit.
Each user in your business unit must have Timesheet Required set to Yes in their User settings.
Each user in your business unit must have a Start Date Timesheet Registration and Working Hours Per Week configured in their User settings.
Steps
- Navigate to Time & Expenses in the top menu and select Completion Check.
- Use the week filter to select the period you want to review. You can filter by the current year or the previous year.
- Use the year filter to switch between This Year and last year's data.
- Use the Business Unit filter to narrow the overview to a specific team or department.
- Review the table. Each row shows a user's Working Hours, Booked hours, Approved TL, and Approved PM status. Rows displayed in red indicate incomplete or missing timesheets.
- To notify a team member, click Send Reminder in the Reminder column next to their name.
- To automate reminders for all users with incomplete timesheets, toggle on Automatic Reminders in the top right corner of the page.
Result
Team members with incomplete timesheets for the selected period are identified and reminded to submit their hours. Once reminders have been sent, the Completion Check overview reflects the updated reminder status for each user.
Frequently Asked Questions
Which users appear in the Completion Check?
Only users with Timesheet required set to Yes in their User settings are included. Users without this setting configured will not appear in the overview.
Can I send reminders for multiple weeks at once?
No. Reminders are sent per week. Select the relevant week using the week filter before sending.
What happens after a reminder is sent?
The Reminder column updates to show that a reminder has been sent for that user and week. The user receives an email notification.
Next Steps
✅ Understand how time approval works in PSOhub
Learn the two-level approval process and how it controls which hours are available for invoicing.
Time Approval: How does it work in PSOhub?
✅ Approve hours as a team lead
Review, approve, and reject submitted time entries from your business unit using the Hours Approval workflow.
Approval By Team Lead: How to review and approve hours
✅ Activate time approval in PSOhub
Turn on the time approval workflow for your organization so submitted hours require sign-off before invoicing.
Time approval: How to activate it in PSOhub